Choose English in the app
SquamaTracker opens in French on first use. Open Réglages, find Langue, and select English. The app keeps your choice on the device. Your animal names and your own notes are not translated.
French and English are the languages covered by the released app described here. A translated website page is not a promise that the app is available in that language. Some system dialogs or export details can depend on the installed version and device.
Understand the free plan and Premium
The free plan currently covers up to three animals and their individual records. Premium adds further tools, including global statistics, breeding records, housing, food stock and QR labels.
The installed app and the relevant store display the current subscription terms. Manage an existing subscription through the store account used to subscribe. Removing the app does not by itself cancel a subscription. There is no subscription checkout on this website.
Explore the feature overview →Check backup before changing devices
Your app record and your backups are different things. Check the backup options and their status in the version installed on your device before removing the app, changing phones or resetting a device.
iCloud on iOS and optional Google Drive backup on Android depend on availability, account settings and device permissions. They are separate systems, not a promise of automatic synchronisation between iPhone and Android.
Keep a readable export when useful, but do not assume that a PDF or CSV can restore the whole app record. An exported document and a restorable backup serve different purposes.
Use QR labels within the right record
The released QR flow opens an animal already present in the current keeper’s SquamaTracker record. If the animal is not in that record, scanning its label is not an automatic way to import it.
A QR label is neither a backup nor an automatic transfer to a buyer. Keep the underlying records and the documents you need for any transfer separately.
Send useful information with a support request
Describe what you tried to do, what happened and what you expected. Include your app version, device model and operating system version when you can find them. If a screenshot helps, remove unrelated personal details first.
Do not send passwords, store verification codes or payment-card details. For questions about an animal’s health, contact a veterinarian; app support cannot diagnose an animal.
Contact SquamaTracker support →Frequently asked questions
Does Premium work across Apple and Google automatically?
Do not assume that a purchase or backup moves automatically between store ecosystems. Check the current app support information for the specific account and device before changing platforms.
Why is my app in French?
French is the initial language. Open Réglages → Langue and choose English.
Can I send payment details to support?
Do not send card details, passwords or verification codes. Start by explaining the problem and the app/device version.
Sources & product details
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Make your next entry count.
The app offers French and English and opens in French first. Choose English in Réglages → Langue. Some text may remain in French. Language help
Local prices and terms are shown by your app store.