Send a request
Email squamatrackersupport@gmail.com and say whether your request concerns this website, an email exchange or the mobile app. Explain what you want to access, correct, delete, restrict or receive, or which use you object to.
Only include details needed to locate the information. Do not send a password, bank-card number or identity document with your first message. If reasonable identity verification is needed, we will explain what is required and why.
Website statistics are not a personal history
The optional website report contains totals, not a list of named visitors. We do not have a website visitor ID that can recover your browsing history or link it to an app account. We will not ask you to identify yourself merely to recreate an identity in those statistics.
Withdrawing consent stops future optional measurement. It does not undo counts already combined into aggregate totals. Email correspondence and any personal data handled outside the analytics database are assessed separately when you make a request.
Response and complaints
We aim to answer promptly and within the time limit applicable to your request. Under the GDPR, the normal limit is one month; an extension may be available for a complex or numerous request, with an explanation given within the initial month.
Some rights have legal conditions or exceptions. If we cannot carry out a request, we will explain why and how to challenge the response. You can contact the CNIL at cnil.fr or another competent supervisory authority directly.